Regional Account Manager Co-working Delft, Rotterdam & The Hague

Job description

Why you’ll love working here


We are looking for a talented, sparkling outgoing personality to manage and partly open our new coworking space, TSH Collab, as part of The Student Hotel Rotterdam, The Hague and Delft.  

Our venues are the place to be for entrepreneurs, freelancers and innovative companies/startups in Delft, The Hague and Rotterdam. In this amazing environment (which you are partly going to create) all members can work, collaborate and also play together.

In this role you will be closely involved in the exciting opening of a new workspace in Delft and will be responsible to commercially drive the locations in Rotterdam, The Hague and Delft. You report to the Regional Collab Manager for commercial effort and are in close collaboration with the Hotel management per property and the Connectors (Event and partnership managers).



Why we need you
The role is mainly to focus on the occupancy of the different spaces. This includes sales performance, contract management, event and partnerships and customer satisfaction.

  • Develop community initiatives designed to create connections between members, TSH students and guests – we call it our “Complete Connected Community”;
  • 60% Inbound lead management, 40% Lead generation and prospecting (i.e., cold calling, social media, networking, events, etc);
  • Ensure highest level of member experience, satisfaction;
  • Maintain sales performance by achieving targets and managing the churn;
  • Full financial responsibility on costs and revenue, together with the general managers and TSH Collab;
  • Create a collaborative environment amongst our members and companies through events, community activities, partnerships and personal introductions (in collaboration with our TSH Connectors);
  • Engagement in the entrepreneurship and start-up community in town by attending events and networking with local entrepreneurial organizations; you are the Collab ambassador and will have to represent us in the different cities;
  • Managing all commercial and operational KPI’s;
  • Create weekly and monthly reports for management on KPI’s, Financials, Commercial goals and strategic direction of Collab Delft, The Hague and Rotterdam. 


    Requirements

    Who are you?

    You are a curious personality, super organised and bursting with an entrepreneurial spirit and moreover, you are excited to build a co-working community and help it grow.


    Background

    • An excellent standard of spoken and written English (fluency in Dutch is a big plus)
    • Strong local network in the entrepreneur and start-up community
    • A minimum of 2+ years of experience in a co-working / shared office space environment
    • Experience in commercial sales and business development
    • Negotiating skills
    • Deep understanding of what it takes to create a community driven hospitality environment
    • Experience with management of P&L and commercial KPI’s
    • Customer service experience
    • Detail orientation and organization skills
    • Eligible to work in the Netherlands

    What do we offer you?

    • An amazing work environment with a fantastic vibe and lots of positive energy
    • The opportunity to work at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry
    • TSH cares and gives you access to facilities including a great canteen, gym and awesome regular events
    • Ready, set, grow! You’ll get the chance to learn and grow in your role, collaborating with other talented people that will challenge you every day
    • You’ll receive a competitive salary and all the tools you need for your job

    We want everyone to feel welcome and respected, and we go the extra mile to create a complete connected community. Our teams are diverse, representing more than one nationality, gender, religion, age, culture and personality. That’s what makes our team so special.

    Did we get you excited? We’d love to receive your application! Just click the ‘apply now’ button below, answer a couple of questions and send us your CV/LinkedIn profile.