Operations Supervisor

Job description

We are looking for someone with talent, drive, a sense of humour and a sparkling personality to join our team as Operations Supervisor at our amazing, hotel-with-a-difference in The Student Hotel Vienna!


Please note: Starting date of the Vienna Supervisors = January/February 2020!




Why TSH rules

We live in a world where everything is changing. The way we travel, study, live and work. People from all walks of life share the same passion: they love to connect! We believe in providing a fun, creative and inspiring environment where residents of all ages can live, work, play and grow. To achieve this, we rely on an awesomely fun, smart and motivated team to embrace the student spirit and bring it to life. We believe in world peace and we aim to play our part in creating it! 

 

 In 2023 we aim to have 65 locations secured across Europe, 26,000 rooms and close to one million square meters of shared space. Our new TSHLIFE app and digital platform will connect nearly a million current and former co-living and co-working guests.


Your mission, should you choose to accept:

Together with the General Manager and Assistant General Manager, you are responsible for every aspect of the hotel’s operation. 


This goes way beyond old school reception duties: you and your colleagues are the hotel’s super-skilled connectors and networkers and responsible for the hotel’s seamless, smooth running. You know all the staff inside out (not literally, obviously) and are ready with a smile for colleague, guests and random strangers alike. 


You lead, coach and train the Hotel Team in our unique, fun TSH style. You also manage the external partners who take care of housekeeping and maintenance.

 

And this stuff too:

  • Manage employees and partners
  • Handle guest or team member questions and complaints as well as technical issues
  • You’re the internal and external TSH networker. You connect with your guest community! You build direct relations with universities, companies, social organisations… you name it
  • Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about 


Requirements

Who are you..

Next to being fun, you know how to make sure guests and colleagues feel there are in The Good Place!

Yes okay, you're hard working, responsible and have “let’s do this!” mentality.. But that's natural to you right?


You’re gonna need this:

  • A flexible, hands-on, motivated and positive approach
  • At least 1 year of hotel experience or team leading experience
  • You love responsibility and handle stressful peak periods like a pro
  • Good communication skills in English (other languages? The more the merrier!)
  • You build, lead and inspire motivated, happy teams like a natural
  • You’re legally allowed to work in Austria




 What do we offer you?

  • An amazing work place to come to every day where you will experience a great team environment with a fantastic vibe and lots of positive energy.
  • The opportunity to work at a dynamic, young, international organisation. We are a real game changer in the hospitality industry!
  • TSH cares and gives you access to facilities including a great canteen, gym opportunities and regular cool events.
  • Ready, set, grow! You will get the chance to learn and grow in your role (with the potential for growth within and across the company) and collaborate with other talented people who challenge you everyday.

Be part of The Student Hotel!   

Excited? We’d be thrilled if you would apply! You can do this by clicking the apply button beneath, answering a couple of questions and sending your CV/LinkedIn.