Hotel Openings Coordinator Southern Europe

Job description

Why you’ll love working here

We live in a world where everything is changing – from the way we travel to how we study, live and work. But one thing remains constant: our need to connect.
We believe in creating a fun, creative and inspiring environment where everyone can live, work, play and grow. How do we achieve it? Through our exceptional international team of lively, smart and motivated people that embrace the student spirit and bring it to life every day.

We have big plans. By 2023, we aim to have 65 locations across Europe. That’s 26,000 rooms and almost one million square metres of shared spaces. Beyond bricks and mortar, our new TSHLife app and digital platform is also ready to connect nearly a million current and former co-living and co-working guests.


In 2020, we’re in a phase of hyper growth. After opening 13 operational hotels in our scale-up phase, we’re evolving into an industry-leading company – redefining the concept of a hotel as the world knows it.
 

Why we need you

The hotel opening coordinator will play a vital role in supporting this growth. You will work in the pre-opening department and assist in allocation, preparation, procurement, investigate region permits and license needs. Moreover, you will be involved in project Management, ranging from keeping deadlines of all stakeholders, plan deliveries and assisting on the floor during the opening week(s). You connect all supporting departments, making you an all round person in the hotel opening process – the best way to learn stacks about hotel openings! Did we mention you need to love travelling too? You will report directly to the hotel opening manager SE and play a vital role in the success of the opening of new hotels in southern Europe.

 

What you’ll be doing to make it happen

You will be involved from twelve to six months before the hotel opening up until one month after the opening. You will have the opportunity to coordinate the preopening and soft opening phases of hotels, including:

  • Project management: work and learn from tools (Smartsheet, hotel opening dashboard, quality dashboard, DocStream etc.) and resources (NPS surveys, Revinate etc.) to advise, drive revenue growth and increase guest quality satisfaction in upcoming hotels
  • Purchasing and budget control: place orders, keep track of purchasing data and suppliers, maintain budget in line with pre-established costs
  • FF&E and OS&E fitting and moving-in plans: coordinate deliveries, installation and supervise the fitting and cleaning of all operational areas and supplies
  • Training new team members: convey passion and knowledge to other team members as well as on the job training
  • Quality control: you review the operational processes and procedures of the hotels to maintain a high level of brand standards and to monitor companies’ values
  • Ensure hotels maintain brand compliance through pre-opening audits and action plans
  • Support with department administrative tasks: prioritise and schedule to-do’s, meetings, all new support requests and assist in timely manner for resolution
  • Build a strong support ethic and encourage balanced relationships with all stakeholders
  • Research new suppliers to enhance purchasing capacity within TSH, in liaison with procurement department

Requirements

Background

  • Minimum of 2 years working experience in project/quality management affiliated with hotel management/ operations experience of a minimum of 2 to 4 years in a supervisory role (rooms division)
  • Bachelor degree level (hotel management, business economics)
  • Project management and budget cost controlling experience
  • International experience in hotel operations, preferably in southern Europe
  • Excellent planning skills and ability to deal with constraint timelines and high-quality standards
  • Takes responsibility and “gets the job done”
  • Fluent (written and oral) in English and Italian or Spanish, French is a plus
  • Availability to support on site (on project location) more than a week if required
  • Opportunity to grow into a position leading and managing the operational side of a hotel or multiple openings yourself!
  • An amazing work environment with a fantastic vibe and lots of positive energy
  • The opportunity to work at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry
  • TSH cares and gives you access to facilities including a great canteen, gym and awesome regular events
  • Ready, set, grow! You’ll get the chance to learn and grow in your role, collaborating with other talented people that will challenge you every day
  • You’ll receive a competitive salary and all the tools you need for your job

What do we offer you?

  • An amazing work environment with a fantastic vibe and lots of positive energy
  • The opportunity to work at a dynamic, young, international organization; we’re a real game changer in the hospitality industry
  • TSH cares and gives you access to facilities including a great canteen, gym and awesome regular events
  • Ready, set, grow! You’ll get the chance to learn and grow in your role, collaborating with other talented people that will challenge you every day

We want everyone to feel welcome and respected, and we go the extra mile to create a complete connected community. Our teams are diverse, representing more than one nationality, gender, religion, age, culture and personality. That’s what makes our team so special.

Did we get you excited? We’d love to receive your application! Just click the ‘apply now’ button below, answer a couple of questions and send us your CV/LinkedIn profile.