Hotel Manager

Job description

We are looking for someone with talent, drive, a sense of humour and a sparkling personality to join our team as Hotel Manager at our amazing, hotel-with-a-difference in Rotterdam!

 

Why TSH rules

We live in a world where everything is changing. The way we travel, study, live and work. People from all walks of life share the same passion: they love to connect! We believe in providing a fun, creative and inspiring environment where residents of all ages can live, work, play and grow. To achieve this, we rely on an awesomely fun, smart and motivated team to embrace the student spirit and bring it to life. We believe in world peace and we aim to play our part in creating it! 


In 2023 we aim to have 65 locations secured across Europe, 26,000 rooms and close to one million square meters of shared space. Our new TSHLIFE app and digital platform will connect nearly a million current and former co-living and co-working guests.


Biggest challenge and WHY do we need you?

Together with the Assistant Hotel Manager, you are responsible for every aspect of the hotel, Collab (our co-working spaces) and The Commons restaurant. You and your team members are the hotel’s super-skilled connectors and responsible for the hotel’s seamlessly smooth operation. You lead, coach and train the Hotel, Collab and Restaurant Team in our unique, fun TSH style. 


What will you be doing to make that happen?

Working together with your team, you take responsibility for every facet guest experience. You manage employees, handle complaints and technical issues, and connect with your guest community. You also manage the external partners who take care of housekeeping and maintenance.

Requirements

Who are you?  

You are all about solutions and connecting the right people – but also courteous, professional and ready with a smile for team members, guests and random strangers alike. You deal with stressful situations with aplomb and bring calm and a sense of ‘I’ve got this’ to every situation. You’re a team player and work hard to inspire and guide your team members to excellence.  


Background:

  • Relevant qualification in hospitality and/or management;
  • At least 5 years of management experience (preferably in a hotel environment);
  • Exceptional English communication, all other languages very welcome!
  • Important note: To be a part of our community a work permit is required.

Talents you have:

  • A born communicator and connector;
  • Customer-oriented;
  • Entrepreneurial spirit;
  • Hard working;
  • Responsible.


What do we offer you?

  • An amazing work place to come to every day where you will experience a great team environment with a fantastic vibe and lots of positive energy;
  • The opportunity to work at a dynamic, young, international organisation. We are a real game changer in the hospitality industry!
  • TSH cares and gives you access to facilities including gym opportunities and regular cool events;
  • Ready, set, grow! You will get the chance to learn and grow in your role (with the potential for growth within and across the company) and collaborate with other talented people who challenge you every day;
  • Besides all of the above you will get a market competitive salary.


Be part of The Student Hotel!   

Excited? Great, we’d be thrilled if you would apply! You can do this by clicking the apply button below, answering a couple of questions and sending your CV/LinkedIn profile.