General Manager Intern

Job description

Are you eager to learn and motivated to work at one of Europe’s most exciting companies? Do you want to hop on our life-long learning journey?


Your mission should you choose to accept it…

As a General Manager intern you will work closely with the team members in all operational departments. You will support these departments when and wherever necessary. Your job is to make sure that all operational processes within the hotel run as smoothly as possible to ensure a perfect stay for all our tribes. You will be responsible for dealing with guest complaints, checking rooms, basic maintenance duties, security checks and managing departments in the absence of a manager or supervisor. In short: a challenging position for an ambitious student!


In case you don’t know who we are:

TSH is a game-changer. Our unique hotel concept offers student accommodation as well as long and short stay options for students-at-heart travelers, together with epic facilities and exciting co-working spaces. We believe in creating a fun, creative and inspiring environment where everyone can live, work, play and grow. How do we achieve it? Through our exceptional international team of lively, smart and motivated people that embrace the student spirit and bring it to life every day. 


What will you be doing to make that happen?

  • Be available to all departments for support and questions during shifts;
  • Support the Front Office Team if necessary and replacing the management during absence;
  • Solve small maintenance issues where needed;
  • Conduct regular quality checks in public areas, outlets and rooms;
  • Encourage our mentalities of co-living & co-working; Be on top of guest requests and make sure to have fun;
  • Recognize commercial opportunities and connect them to our team members;
  • Be first point of contact in case of any complaints from guests and proper follow up;
  • Actively organize and co-host events for our tribes;
  • Work on interesting & challenging projects supporting change in our hotel.

Requirements

Who are you?

  • Bachelor in Hospitality, Business or related field; 
  • Good organizational and interpersonal skills;
  • Passionate about building communities;
  • Excellent oral skills in English and Dutch;
  • Creative mindset;
  • Self-starter with hands-on mentality;
  • Stress resistant: you maintain control and overview in a hectic environment;


What We Offer

  • An amazing work environment with a fantastic vibe and lots of positive energy.
  • On the job coaching and guidance;
  • Monthly compensation of 400 Euros for your internship;
  • The opportunity to work at a dynamic, young, international organization; we’re a real game changer in the hospitality industry;
  • A first glimpse into the world of online marketing with one of the most innovative players in the hospitality market;
  • Access to the amazing TSH facilities, including our awesome staff experiences, canteen and gym;
  • A wonderful workplace to call home, events, fun colleagues, and all regular salary/benefits stuff;

We’re curious, conscious, and we celebrate all. We bring people together and are committed to providing the best space, experience and workplace for our entire connected community - no matter what age, gender, sexual orientation, ethnicity, national origin and all the other fascinating characteristics that make us different and makes you you.


Did we get you excited? We’d love to receive your application! Just click the ‘apply now’ button below, answer a couple of questions and send us your CV/LinkedIn profile.