Brand Partnerships & Relationships Manager

Job description

Why you’ll love working here?
We live in a world where everything is changing – from the way we travel to how we study, live and work. But one thing remains constant: our need to connect. We believe in creating a fun, creative and inspiring environment where everyone can live, work, play and grow. How do we achieve it? Through our exceptional international team of lively, smart and motivated people that embrace the student spirit and bring it to life every day.

We have big plans. By 2023, we aim to have 65 locations across Europe. That’s 26,000 rooms and almost one million square metres of shared spaces. Beyond bricks and mortar, our new TSHLife app and digital platform is also ready to connect nearly a million current and former co-living and co-working guests. In 2019, we’re in a phase of hyper growth. After opening 12 operational hotels in our scale-up phase, we’re evolving into an industry-leading company – redefining the concept of a hotel as the world knows it.

Why we need you?

The brand partnerships and relationships manager is expected to create a long-term focussed partnerships portfolio, specialised in different fields of expertise, exceeding the demands of the fast pace and everchanging hospitality industry. The future of this industry will be defined by a critical mass of young decision makers, considered as the biggest audience of our vibrant and growing international community. We need someone for this role who wants to be a part of a team that facilitates these future changemakers in their journey to discovering their purpose. The new member on our team must be eager to contribute to the further success of a pioneering and disruptive hotel concept that will change the way hospitality is perceived.

What will you be doing to make that happen?

The brand partnerships and relationships manager is tasked with building sustainable relationships with our partners and other strategic parties (The Student Hotel ambassadors and friends) and consequently, seeking for new growth opportunities. Via co-creation and collaboration, we create fun and inspiring customer experiences across Europe. The job involves finding those matching brands and merging them with the TSH products, services and our complete connected community. You develop new partnerships while maintaining our existing relationship portfolio and network daily.

To cater our partners, you’re responsible for developing the right strategic partner – packaging offers, negotiation contracts and all on-boarding. The role requires strategic thinking, networking, preferable experience in bigger size events and global partner and relationship management. With a direct report to the director of partnerships and community, you’ll operate within the partnership and community team within the company’s brand and innovation department.

What you’ll be doing to make it happen

  • Be in charge of the strategic partnerships and relationship program for The Student Hotel
  • Create solid and long-term relationships with selected partners by building impactful and relevant co-branded activations and campaigns
  • Build strong relationships and bridges across The Student Hotel organization through collaboration and communication
  • Develop and plan a cohesive scope of brand events and partnerships
  • Develop an overall cohesive set of packages shaped to our partners
  • Create groundbreaking co-produced and branded experiences to engage our TSH communities and connect with new audiences
  • Lead and drive partnership agreements, manage negotiations to close deals and handle onboarding of new partners
  • Keep track on budgets and outputs of the partnership agreement
  • Maintain and activate the partnership portfolio as well as European network of our relationships
  • Work closely with cross-department internal stakeholders: sales, procurement, operations, marketing, connectors and event teams



  • Deep partner engagement skills and capability of maintaining healthy relationships with key partners on a decision-making level
  • A minimum of five years' experience in business development, partner and relationship management
  • Pro-active and solution-oriented attitude and a good set of social flair
  • Strong lead generation experience and a track record of closing deals
  • Strategic thinking skills as well as exceptional creative, planning and project management talents
  • Capability to make the best of limited resources
  • Outstanding communication, presentation and stakeholder influencing skills
  • A strong entrepreneurial spirit and an ability to address challenges and opportunities
  • Self-motivated drive in a fast-paced and multifaceted environment, showing the ability to work both independently and in close collaboration with a wide variety of stakeholders
  • Crisis management skills
  • Affinity and/or experience in events and hospitality industry

Who are you?

  • Extremely calm under pressure and can multitask at all times
  • Available to travel to our other locations for days or weeks at a time and work flexible hours if requested
  • Legally permitted to work and live in the Netherlands/ European Union
  • Self-motivated with a drive to be successful
  • Adaptable to change and always positive
  • Excellent communication skills, fluent in Dutch & English (written and spoken), other languages a bonus
  • Sense of initiative, problem solving attitude, opportunity seeker, team player
  • A fan of fun!

What do we offer you?

  • An amazing work environment with a fantastic vibe and lots of positive energy
  • The opportunity to work at a dynamic, young, international organization; we’re a real game changer in the hospitality industry
  • TSH cares and gives you access to facilities including a great canteen, gym and awesome regular events
  • Ready, set, grow! You’ll get the chance to learn and grow in your role, collaborating with other talented people that will challenge you every day
  • You’ll receive a competitive salary and all the tools you need for your job

We want everyone to feel welcome and respected, and we go the extra mile to create a complete connected community. Our teams are diverse, representing more than one nationality, gender, religion, age, culture and personality. That’s what makes our team so special.

Did we get you excited? We’d love to receive your application! Just click the ‘apply now’ button below, answer a couple of questions and send us your CV/LinkedIn profile.